Support
We are here to help
Reach out to the Blue Lantern Security team with any question about our tools, your account, or a report you are looking at. We typically reply within one business day.
What you can write us about
Product questions
Questions about how a tool works, what a finding means, or which scan to use for your case.
Account and billing
Help with seats, invoices, API keys, or anything related to your account.
Bug reports and feedback
Something not behaving as expected, or a feature you would like us to consider. Include a job ID if relevant.
Before you write in
For a quick self-serve answer, the documentation covers tool usage, API access, and on-prem install steps. If you are asking about a specific report, please include the job ID so we can look it up quickly.